Anyone who has taken a bunch tour is aware of just how important the guide is to the success or failure of the trip. An excellent guide can elevate and enhance the experience, creating cherished reminiscences that will final a lifetime and make visitors want to return. A bad information can do the opposite, leaving visitors feeling uncared for and unimportant.
What are the qualities of a good guide? Based on my own expertise, both as a guest on a number of tours and as a guide for 17 years who has taken hundreds of friends round Italy, I’ve put together a list of the should-have traits of a superb guide.
Answering questions they’ve already answered a number of occasions will not bother an excellent guide. They’ll show each competence and enthusiasm, as if they’re listening to that query for the first time.
Good with “Difficult Folks”
Most times the problem is that “difficult folks” don’t know they are difficult. Great guides know the right way to master the “beast” within the group. They deal with them they usually keep the remainder of the group secure from them.
Empathic — Can Feel the Room
Their radars are at all times on to feel the room. They may put people relaxed, reassuring them that they are in good palms and that they should try to have the best time possible.
Good Sense of Humor
A guide with a good humorousness will enhance the enjoyment of the tour and mood any tensions that will arise.
Lengthy days, large teams, physical exercise, and nearly each day crisis management require quite a lot of energy, both psychological and physical. Guides typically have back-to-back tours and no days off.
Punctuality is a must-have high quality for tour guides. If a information is behind schedule that makes for sad vacationers and frustrated co-guides.
If a tour information is organized (and the tour booking is well-deliberate), the experience ought to really feel seamless and energyless. Logistics ought to be almost invisible to the eyes of the participants.